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Direct Info

General Inquiries

For partnerships, press, or general questions.

hello@colorwhale.com

Order Support

Questions about your order, shipping, or returns.

support@colorwhale.com

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Quick Answers

Once your order has shipped (usually within 1-2 business days), you'll receive a tracking link via email.

We don't provide return options, only exchanges can be made.

Yes! We ship worldwide. Shipping times and costs vary by location and will be calculated at checkout. Please note that international orders may be subject to customs fees or duties, which are the responsibility of the customer.

To keep your custom pieces looking fresh, we recommend turning them inside out, hand washing with cold water, and hanging to dry. Avoid harsh detergents, bleach, and direct ironing on the painted areas to ensure the artwork lasts.